Privacy Policy
1. Data controller
Nextgrid Hub Advisory Co., Ltd.
Office 11, 62 Placeholder Street, Kaohsiung 00000, Taiwan
Email: info@nextgridhub.click
2. Scope
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit nextgridhub.click or communicate with us about advisory services.
3. Data we collect
Information you provide: name, email address, phone number if supplied, company and role details, unit scope descriptions, and messages submitted through inquiry forms.
Technical data: IP address, browser type, device information, pages viewed, and referral URLs collected through server logs and optional analytics cookies if you accept them.
Engagement data: if you become a client, we collect additional business information necessary to perform advisory work under a separate contract.
4. How we use data
We use personal data to:
- Respond to inquiries and schedule diagnostic calls
- Prepare proposals and perform advisory engagements
- Improve Site security and performance
- Comply with legal obligations
We do not sell personal data to third parties.
5. Legal bases
Depending on context, we rely on: your consent (analytics cookies, marketing follow-up where requested), performance of a contract or pre-contract steps (responding to inquiries, delivering services), and legitimate interests (Site security, fraud prevention, improving service quality).
6. Retention
Inquiry records: up to twenty-four months after last meaningful contact unless a client relationship begins.
Client engagement records: duration of engagement plus seven years for legal and accounting requirements where applicable.
Server logs: typically ninety days.
Cookie-related data: per durations listed in our Cookie Policy.
7. Sharing with third parties
We may share data with:
- Hosting and infrastructure providers that process data on our behalf under confidentiality agreements
- Professional advisors (legal, accounting) when necessary
- Authorities when required by law
International transfers may occur when providers store data outside Taiwan. We implement appropriate safeguards consistent with applicable requirements.
8. Your rights
Subject to applicable law, you may request:
- Access to personal data we hold about you
- Correction of inaccurate data
- Deletion where no overriding legal basis requires retention
- Restriction or objection to certain processing
- Withdrawal of consent where processing is consent-based
To exercise rights, email info@nextgridhub.click. We respond within thirty days where practicable.
9. Security
We apply administrative and technical measures including access controls, encrypted connections (HTTPS), and staff training. No method of transmission is completely secure; we cannot guarantee absolute security.
10. Children
The Site is not directed at individuals under sixteen. We do not knowingly collect children’s data.
11. Changes
We may update this Policy by posting a revised version on the Site. Material changes will be noted by updating the effective date below.
Effective date: August 1, 2025
12. Contact
Privacy inquiries: info@nextgridhub.click
Office 11, 62 Placeholder Street, Kaohsiung 00000, Taiwan